Service Square

Social capital and corporate reputations are created through effective service and market relevance to communities your organization serves. Our training will help guide your team to achieve exceptional services.

- Service Questionnaire Development  (for Mystery Shoppers & FGD)
- Service Guidelines (SOP) Development
- Service Audit
- Service Culture Development

- Leading Service Team (2D)
- Managing Service Team Performance (2D)
- Customer Relationship Management (CRM) (2D)

- Voice & Telephone Skills (2D)
- F2F Service Skills (2D)
- Complaint Handling Skills (2D)
- Pressure & Stress Handling Skills (1D)
- S2S (Service to Sell) (2D)

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